Health Is Social

Infusing Social Media into Healthcare

Can Healthcare be “streamed” like electricity or software? Could the idea of Software as a Service (SaaS) have room in Healthcare?

In its traditional sense, healthcare isn’t something than can streamed like software. Traditionally, there wasn’t a healthcare service which you could just “pull down” from the proverbial Cloud.

Today’s technologies, however, do enable one kind of Healthcare as a Service (HaaS): healthcare information.

We’re not thinking about Healthcare this way yet.

But as patients, providers and payors press themselves against the realities of the economics of healthcare, they will also seek out workable (and fundable) solutions.

Reimbursements for services are a key issue facing providers, especially those who do want to connect with their patients via new media securely.

That’s a tough nut to crack though. And yet: economic and political demands can be the greatest ways to create change.

Having the idea of HaaS accepted – the idea that some aspects of Healthcare are “streamable” – can help underscore the economic viability of serving patients in ways that fit the 21st Century.

Healthcare as a Service.

Isn’t that what it’s always been about?

Why not create the technological infrastructures that meet the needs of the informational economy of Healthcare? Why not conceive of innovative ventures as Healthcare as a Service?

Sometimes language couches conversations – HaaS may help us better align Healthcare and Technology to meet human needs.

@PhilBaumann –  @HealthIsSocial – Newsletter

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  • Interesting thought Phil. The better we get at using healthcare data and the more devices that get internet enabled the informational economy of Healthcare will be in better shape. We can see this taking shape slowly and calling it HaaS is a nice way to wrap the conversation.

  • Ram Ramesh

    I find the notion “Healthcare as a Service” downright degrading. When it ought to be “Healthcare is a service”, we have degenerated it to “as a service”. Pathetic and how repulsive! Hippocrates must happy that he is dead and gone – literally.

    • @disqus_i7KZ4Oyg3X:disqus That’s the depth of your commentary, Ram? You sound like someone who is angry, does not take time to think about the thoughts of others, and probably treats people like they’re things instead of people. You sound like someone who theorizes about caring for others and wants others to think he is a profound defender of human dignity – and yet isn’t in fact very far from taking personal frustrations out on others when things don’t go exactly his or her way.

      I sure hope that you’re not somebody who takes care of patients. Caring people don’t speak like you do, Ram. They don’t. Rather, they demonstrate a reflective mind, show an ability to understand novel ideas, and elucidate critical analysis supporting their positions – whether or not they agree with someone else’s ideas. (Although, sometimes on the Internet that can be asking too much. I get that, so if that’s your gig, I can’t help you out with that.)

      Anyhoo, is that all you have to say? Nothing about how technology can help those of us who actually do care about human beings ultimately provide better care?

      Any chance that you could re-read the post, take a moment to do some creative critical reasoning, and post something useful and that doesn’t make you look off balance, angry, and degrading? I don’t mean to be snarky, but what do you expect when you write the way you do on someone else’s property?

      Also, tell us more about Hippocrates, Ram. (Without looking him up in Wikipedia.) Can you explain to us exactly how Hippocrates would be “happy that he is dead and gone – literally” just because some of us care about making Healthcare better, safer, and more effective? Supply me with one quote from him in which he attacks the intelligent application of tools to provide better care to humans? Please: I’d like to hear that. Also, besides Hippocrates, do you have any other heroes of medical ethics? …Think first.

      • Ram Ramesh

        Hello Health is Social,

        Please calm down. Our respective posts clearly show who is getting angry here. I think it is important for the emerging breed of techno-physicians to look back and reflect on what clinical acumen they are sacrificing for a techno-dependency which is rooted in business. Treating healthcare like SaaS or IaaS is taking the service out of what is and should be a great service! It looks like profits first and care next in our contemporary world. All it takes is a little reflection!

        Cheers!

        • Profits aren’t the point here.

          Haas is just a concept – *of course* Healthcare *is* a service.

          But the concept here is to consider *how* technology fits into the overall services.

          Yes, agree about the problem of sacrificing clinical acumen. It’s a growing problem in fact – where even basic physical assessments are lorded over to technology.

          Still curious to here more about your favorite medical ethics heroes.